SAVE THE DATE Tapia 2018 Orlando, FL September 19-22, 2018

2017 Tapia Conference

Adrienne P. Felt

Software Engineer, Google

Building a Browser for Everyone

Chrome is used by all kinds of people from all over the planet. We build software that is used by Swedish factory workers, American stay-at-home parents, and Indian artisans alike. We can’t design by instinct because our own needs and experiences don’t generalize to our users. Instead, we use data-driven design: we run user studies, perform A/B experiments, and measure how well Chrome is working for real people. In this talk, I’ll give examples of how data-driven design helped Chrome meet the needs of our diverse user base. Our work is interdisciplinary, crossing the boundaries of user research, product, and engineering.

Speaker Biography

Photo of Adrienne P. Felt

Adrienne Porter Felt makes software more usable, helpful, and secure for 2+ billion Chrome users. She leads Chrome’s metrics and usable security teams. One of her major initiatives has been promoting HTTPS across the web: measuring HTTPS adoption hurdles, incentivizing adoption among developers, and explaining its value more clearly to end users. Previously, Adrienne was a research scientist on Google’s security research team. Adrienne earned a PhD and MS in Computer Science from UC Berkeley, and a BS in Computer Science from the University of Virginia.